Laura Xie

We decided to upgrade from an upright to a grand, and went to Richmond Piano to see how many options were out there. We spent about two hours in the showroom and played several different pianos repeatedly. The owner was very patient. We were very happy with our purchase there – a new Kawai GX2. The piano looks beautiful and has a warm and beautiful sound.

Hannah Koca

Very helpful. Found me a beautiful Charles Walter upright with amazing tone. I’d never heard of this American made brand. Staff was very knowledgeable, price was right Movers did a great job too.

Melissa Alfaro

I had the pleasure of visiting this piano store. I was driving past and thought I’d make a quick visit on a whim and I’m glad I did. Upon walking in, Rohan, one of the salesmen and marketing staff members, greeted me warmly and introduced me to the rest of the team there. Although this location doesn’t offer lessons, Ruth was able to provide me a list of vetted piano teachers in the area. I played around on a beautiful Steinway and Kawai in the back area.

After I was done tinkering, Rohan was nice enough to show me around the repair and restoration workshop which was a real honor to get to see the craftsmanship and care that goes into restoration. They have a great selection of pianos available, from uprights to grands, and I was impressed with the price tags too as they were having a Memorial Day sale.

Had I the luxury of space, I could have very well walked away with a piano today. From the service, the personal attention, the selection of pianos and the fascinating workshop I was pleased. I would recommend a visit to players beginners and virtuosos alike, those interested in a quality instrument, or those looking to get a piece restored.

Rebecca Henkel

What an excellent experience, very professional obviously they knew what they were doing. We live in Fredericksburg and Richmond Piano were willing to help. The price was very fair. I would definitely recommend them and use them again

T. Clark L

Great selection of pianos from many different makers for all budgets. I bought an older Yamaha G1 and the technician voiced and tuned it to my specifications. Ruth and Rohan were helpful and patient throughout the process–they let me come by several times to try all the instruments in a peaceful, pressure-free environment.